We collect information that you provide directly to us when booking our bouncing castles: • Personal Information: Name, email address, phone number, and delivery address • Booking Information: Event date, selected castle, special requests • Payment Information: Payment details processed securely through our payment provider • Communication Records: Correspondence and feedback you provide to us We may also automatically collect certain information about your device and how you interact with our website, including IP address, browser type, and pages visited.

We use the information we collect to: • Process and manage your bookings • Communicate with you about your reservations • Send booking confirmations, reminders, and updates • Process payments and generate invoices • Improve our services and customer experience • Respond to your inquiries and provide customer support • Send marketing communications (with your consent) • Comply with legal obligations We will never sell your personal data to third parties.

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it: • Secure data transmission using SSL/TLS encryption • Regular security assessments and updates • Access controls and authentication measures • Secure data storage with reputable providers However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Under the General Data Protection Regulation (GDPR), you have the following rights: • Right to Access: Request a copy of your personal data • Right to Rectification: Request correction of inaccurate data • Right to Erasure: Request deletion of your personal data • Right to Restrict Processing: Request limitation of data processing • Right to Data Portability: Receive your data in a structured format • Right to Object: Object to processing of your personal data • Right to Withdraw Consent: Withdraw consent at any time To exercise any of these rights, please contact us using the details below.

We use cookies and similar tracking technologies to: • Remember your preferences and settings • Understand how you use our website • Improve website functionality and user experience • Analyze site traffic and performance You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website. Types of cookies we use: • Essential Cookies: Required for website operation • Analytics Cookies: Help us understand website usage • Preference Cookies: Remember your settings and choices

We may share your information with: • Payment Processors: To process your payments securely • Service Providers: Who help us operate our business • Legal Authorities: When required by law or to protect our rights We ensure all third parties are GDPR compliant and protect your data appropriately. We do not: • Sell your personal data to third parties • Share your data for marketing purposes without consent • Transfer data outside the EU/EEA without appropriate safeguards

We retain your personal data only for as long as necessary: • Booking Information: Kept for 7 years for tax and legal purposes • Marketing Data: Until you withdraw consent or request deletion • Website Analytics: Anonymized after 26 months After the retention period, we securely delete or anonymize your data.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: Midlands Bouncing Castles Email: info@midlandsbouncingcastles.ie Phone: 083 193 7340 Data Protection Officer: info@midlandsbouncingcastles.ie You also have the right to lodge a complaint with the Data Protection Commission (DPC) if you believe your data protection rights have been violated.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by: • Posting the new policy on our website • Updating the "Last Updated" date • Sending you an email notification for material changes We encourage you to review this policy periodically. Last Updated: February 8, 2026