Privacy policy.
Last updated 13 November 2026. Plain English, because it should be.
What we collect
When you book or send an enquiry we collect your name, email address, mobile number, delivery address and any notes you give us, and the signature you draw on the safety waiver. If you create an account we also keep your username and password (stored scrambled, never in plain text); if you sign in with Google, Google tells us your name and email address. That's it - we don't ask for anything we don't need to deliver a castle.
Why we collect it
To confirm and deliver your booking, to contact you about it, to take payment, and to keep records for insurance and tax. If you tick the consent box we may also reply to your enquiry - nothing more.
Who sees it
Only us. Your details are kept on our booking system, which is hosted for us by Render on servers in Frankfurt, Germany (inside the EU). We don't sell data, and we don't run advertising trackers on this site.
Cookies and local storage
When you sign in we set one cookie to keep you signed in. The site also keeps a copy of your own bookings and your cookie choice in your browser's local storage so pages load quickly; signing out clears it. No third-party cookies are set for advertising. Fonts are loaded from Google Fonts, and "Continue with Google" loads Google's sign-in button - both see your IP address as part of that request.
How long we keep it
Booking records are kept for six years for tax and insurance purposes. Enquiries are deleted after twelve months if they don't turn into a booking.
Your rights
You can ask for a copy of your data, ask us to correct it, or ask us to delete it (unless we're required to keep it). Email info@midlandsbouncycastles.ie and we'll sort it within a month. You can also complain to the Data Protection Commission.
Contact
Midlands Bouncy Castles, Mullingar, Co. Westmeath. info@midlandsbouncycastles.ie